Using This Website
You may use this website for lawful personal and business purposes, including viewing menus, finding scheduled stops, contacting us, submitting catering or event inquiries, registering for events, and using online ordering features when available.
You may not interfere with the operation or security of the website, attempt to gain unauthorized access to any system or account, misuse website content, submit false or fraudulent information, or use the website in a manner that violates applicable law or harms CLJ Hospitality Group LLC, Embers Rising, or others.
Stops, Menus, Pricing, and Availability
Because Embers Rising operates as a mobile food service business, stop locations, service dates and times, menus, prices, item availability, pickup availability, and other service details may change.
Information published on the website is provided to help customers plan their visit but does not guarantee that a particular stop, menu item, pickup time, price, or service will remain available.
Stop-specific, event-specific, catering, promotional, or limited menus may differ from our regular menu.
We make reasonable efforts to keep website information accurate, but errors may occasionally occur. We reserve the right to correct pricing, menu, scheduling, availability, or other errors when identified.
Orders and Payment
When online ordering is available, submitting an order does not guarantee acceptance. An order is accepted when the applicable ordering system confirms that it has been accepted for fulfillment.
Prices, applicable taxes, fees, pickup information, payment requirements, and any applicable cancellation or refund terms will be presented during the ordering process.
We may decline, modify, or cancel an order when reasonably necessary, including when:
- An item is unavailable.
- Pricing or menu information contains an error.
- Payment cannot be authorized or completed.
- Order information is incomplete or incorrect.
- We reasonably suspect fraudulent or abusive activity.
- Equipment failure, weather, venue restrictions, staffing issues, emergencies, or other circumstances prevent or materially affect fulfillment.
If we cancel a prepaid order that cannot be fulfilled, any applicable refund will be handled through the payment method or ordering provider used for the transaction, subject to applicable law.
Requested pickup times are estimates unless expressly stated otherwise. Food preparation and service times may vary based on order volume and operating conditions.
Catering, Private Events, and Special Services
Catering inquiries, event requests, estimates, and other communications submitted through the website do not create a binding reservation or service agreement unless confirmed by CLJ Hospitality Group LLC.
Catering and private-event services may be subject to separate proposals, contracts, deposits, cancellation policies, minimum purchases, menu agreements, venue requirements, or other terms. When separate written terms apply to an event or catering service, those terms control if they conflict with these Terms of Use.
Event Registration
We may offer registration or RSVP features for certain events. Registration may be used for attendance planning, capacity management, communications, promotions, or other event-related purposes.
Registration does not necessarily guarantee admission, seating, food availability, merchandise, or other benefits unless specifically stated as part of the registration.
Event dates, times, locations, activities, and availability may change when circumstances require.
Food Allergies and Dietary Needs
Menu descriptions may not identify every ingredient or preparation method.
Food is prepared in environments where common allergens may be present, and cross-contact may occur. Ingredients, suppliers, recipes, and preparation methods may also change.
Please contact us before ordering if you have a food allergy, intolerance, dietary restriction, or other dietary concern. Do not rely solely on website descriptions when an allergy or other medical risk is involved.
We cannot guarantee that any menu item is completely free from allergens or cross-contact unless we expressly state otherwise.
Third-Party Services
Our website may integrate with or link to third-party services, including payment processors, ordering platforms, mapping and navigation services, social media platforms, communications providers, and other websites or applications.
Third-party services are operated under their own terms, policies, and practices. CLJ Hospitality Group LLC is not responsible for the availability, security, accuracy, content, or operation of third-party services that we do not control.
Intellectual Property
The Embers Rising name, logos, branding, website design, text, photography, graphics, illustrations, menus, recipes presented as proprietary content, and other original website materials are owned by or licensed to CLJ Hospitality Group LLC and may be protected by copyright, trademark, and other applicable laws.
You may use website content for ordinary personal purposes, such as viewing or sharing information about our business. You may not reproduce, modify, distribute, sell, commercially exploit, or create derivative works from our protected content without permission.
Website Availability
We do not guarantee that the website or any particular feature will be continuously available, uninterrupted, error-free, or compatible with every device or browser.
We may modify, suspend, replace, or discontinue website features when reasonably necessary for maintenance, security, business operations, or development.
Disclaimers and Limitation of Liability
The website and its content are provided on an “as available” basis.
To the extent permitted by applicable law, CLJ Hospitality Group LLC disclaims warranties that are not expressly stated in these Terms of Use.
To the extent permitted by law, CLJ Hospitality Group LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the use of, or inability to use, this website or third-party services accessed through it.
Nothing in these Terms of Use excludes or limits any right, warranty, obligation, or liability that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms of Use as our website, services, or business practices change.
Updated terms become effective when posted on this website with a revised effective date. Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by law.
Governing Law
These Terms of Use are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Contact Us
Questions about these Terms of Use may be sent to info@cljhospitality.com.